// LEGAL · PRIVACY POLICY · DATA HANDLING

Privacy Policy

Last updated: May 26, 2026

Effective Date: May 26, 2026

1. Introduction

BJNexora Solutions ("we," "our," or "us") is a performance engineering and quality assurance firm headquartered at Ashburn, Virginia 20148. We operate the website bjnexora-solutions.com and provide software tools including NexoLoad, a zero-install load testing platform.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following categories of information:

  • Contact information — name, email address, phone number, and organization name when you submit our contact or trial request forms.
  • Usage data — browser type, IP address, pages visited, time spent on pages, and referring URLs, collected via Google Analytics (GA4).
  • Communications — content of messages you send to us via email or contact forms.

We do not collect payment information directly. We do not collect Social Security numbers, government ID numbers, or classified information of any kind.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Process and fulfill trial license requests for NexoLoad
  • Send service-related communications (license keys, onboarding, updates)
  • Improve our website, content, and user experience
  • Comply with applicable laws and regulations
  • Detect and prevent fraudulent or unauthorized activity

We do not sell, rent, or trade your personal information to third parties.

4. Cookies and Analytics

Our website uses Google Analytics (GA4) to collect anonymized usage statistics. This service may use cookies to track sessions. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

We do not use advertising cookies, tracking pixels, or third-party behavioral advertising tools.

5. Data Storage and Security

Contact form submissions and trial requests are processed via Firebase Cloud Functions (Google Cloud Platform, US region) and stored securely. We implement industry-standard security measures including HTTPS encryption, access controls, and data minimization practices.

While we take reasonable precautions to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Third-Party Services

Our website integrates with the following third-party services:

  • Google Analytics — website analytics (Google LLC)
  • Google Fonts — typography (Google LLC)
  • Firebase Cloud Functions — form processing and license delivery (Google LLC)
  • Netlify — website hosting (Netlify, Inc.)

Each third-party service operates under its own privacy policy. We are not responsible for the privacy practices of these services.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at contacts@bjnexora-solutions.com.

8. Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of the website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: